Dispatch and shipper inquiries,
off your team's hands.
Orders arriving by phone, dispatch planned by hand, shippers calling for updates. We take on the work people are tied to, one piece at a time.
Four problems we hear across logisticsProblems
- 01
Dispatch is planned in one person's head
Only an experienced planner can build the schedule, and everything stalls when they're away.
- 02
Shipper calls never stop
Staff are consumed by "where is my freight right now" calls, and the actual work doesn't move.
- 03
Daily and trip reports are still handwritten
Paper comes in and back office re-keys it — the same work done twice.
- 04
Reaching drivers depends on the phone
They're unreachable mid-route, so instructions take a long time to land.
Three services that move the needle in logisticsService
A full menu helps nobody choose. These are the three that pay off first on a logistics operation.
Gugen ChatAgentAI chatbot
From ¥300,000~1 month
A front door answering trip status and common questions automatically, cutting the check-in calls themselves.
More on Gugen ChatAgent →Gugen PrototypePoC development
¥1M–3M1–2 months
Pick the one thing most likely to pay off — dispatch planning, automatic report filing — and prove it in working form.
More on Gugen Prototype →Gugen PartnerMonthly co-pilot / AI advisor
¥60,000–600,000 / monthOngoing
Operations shift with the season and the shipper mix. We review monthly and keep growing it.
More on Gugen Partner →
What handing inquiries to AI looks likeHow it works
- STEP 1
Connect to your trip data
We give it access to the management system or spreadsheets you already use.
- STEP 2
Shippers check for themselves
"Roughly when does that freight arrive?" gets an answer without waiting on a phone call.
- STEP 3
Only the unknowns reach a person
Anything the AI can't answer is routed to your staff.
- STEP 4
Inquiry patterns become visible
What people actually ask is recorded, which shows you what to improve next.
Case studies from comparable workCases
Published logistics cases are still in preparation, so these are engagements with a similar shape of work.
- Web services company
Customer support chatbot
30% less time spent handling inquiries
- Online school operator
Automated invoicing and management system
50% less time spent on billing
- Sales organisation
AI sales role-play system
70% less time spent on training
Getting startedFlow
- STEP 1
A free 30-minute call to hear which work is stuck today
- STEP 2
A workflow assessment that ranks where AI actually helps
- STEP 3
Build exactly one small thing and check it survives real use
- STEP 4
Expand from what worked, with the monthly co-pilot keeping it running
Indicative pricingPrice
- Workflow assessment¥98,000One day to map which tasks AI can lighten, delivered as a report
- AI chatbotFrom ¥300,000First-line responses grounded in your documents. About one month
- PoC development¥1M–3MProve the effect with a working prototype. One to two months
- Monthly co-pilot / AI advisor¥60,000–600,000 / monthNo lock-in period; cancel at any time
* Price and timeline vary with scope. Tell us what you need on a free consultation call.
What people worry about beforehandFaq
- Our frontline doesn't use computers.
- It can run entirely on what they already use — a smartphone, a messaging app. We keep the amount of new learning minimal.
- We don't want to replace our management system.
- Replacement isn't the premise. We start by adding AI around the system you already run.
- A large contract up front is hard for us.
- Start with the ¥98,000 assessment. No lock-in period, and you can stop the moment it's clear it isn't working.
AI for logistics — give us 30 minutes.
Tell us which work is stuck today, and we'll say on the call whether AI can lighten it.